Paddington House of Pancakes

We have always seen the ads for Paddington House of Pancakes in City Square Mall and would like to try them out. We walked in b4 the lunch crowd starts and requested for a 2+1 table with high chair. The lady told us they only have 3 high chairs and all 3 are taken up. My child needs the high chair in order to sit properly and eat. So we decided we shall not dine there. And the service staff did nothing. She simply stood there without battling an eyelid and let us walk off.

I think this is not very acceptable.

1) As a restaurant, you only have 3 high chairs?
2) You are a restaurant located in a mall that is baby friendly and houses lotsa baby services and shops, yet you have only 3 high chairs?
3) Your service staff is not trained to keep customers? The least she could have done was offered an alternative like to get the high chair for my child as soon as its available, isn't it?

Poor service! Really a turn off whenever service staff does nothing to make a customer feels welcomed.

Would I return again? Maybe not so soon! There are many other pancakes places to try out. I don't think there is any loss missing Paddington out!