To-gather @ Bedok

I have heard of raves about To-gather so we decided to check them out. Upon reaching, the place was full. We had to wait for a table but luckily the wait wasn't that long.

The cafe is located at the ground floor of a block of flats in Bedok. It is within 5 minutes walk from the fengshan hawker aka famouse Blk 85 bak chor mee hawker.

I love the woody feel decor of the cafe.

Pretty looking drinks!

This pandan flavoured chicken cutlet is really good. Price is very reasonable too.

We ordered a tomato based spaghetti for our boy. During ordering, we did check if this is spicy, in case. We were told its not.

Hub had fish and chips.

This was an add on order we placed after our meal. All thanks to the spicy spaghetti. We were quite upset about it because we did ask if it will be spicy. We were told no. I told the waiter but he merely said he will feedback to the kitchen. No remedy. No apologies.

When I went up to the cashier to order a cake for my boy since he didnt eat much and I told the cashier about it, the lady insisted its not spicy! But it was really spicy for our boy.... ended up the entire plate of spaghetti he did not touch. Upon probing, the lady admitted there was black pepper. Such dishonesty! Moreover, during ordering I had already asked if it is spicy as it is for a kid.... the waiter should have informed the kitchen about it!

What is the point of having a kids corner for kids to play, trying to be family friendly but so inflexible in your menu and not being observant of your diners' needs? If in the first place, we did not ask or request for it to be non-spicy, sure partly it is our fault. But we did and even after our feedback, they were non-chalent about it? 

Food was great. Service sucks big time!

It's ok. Prices may be reasonable but like I always say, there is no lack of cafes in Singapore. Want my repeat business? Be attentive to your customers and make them feel its worth coming back!

Website: http://www.togathercafe.com.sg/
Got Service: 6/10
Will I Return: Maybe Not